Legal notice

Specific Commercial Transactions Law

Last updated: July 29, 2026

[01] Operational Identity

Business Operator

BEYOWD Inc. (Store Name: BOUTIQUE DOE)

Operations Manager

Yuya Suzuki

Postal Address

Kyoei Bldg.
2-8-11 Shibata, Kita-ku
Osaka-shi, Osaka 530-0012
Japan

Phone

Customer support is handled via email only. We do not accept inquiries by phone.

[02] Price & Payment

Selling price

Listed on each product page in the selected currency. Depending on your destination and checkout location, prices may include applicable local sales taxes or VAT.

Additional fees

  • Shipping costs: calculated and displayed at checkout based on the shipping destination.
  • Customs duties & import taxes: for international shipments crossing customs borders, customs duties, clearance fees, or import VAT may be levied upon delivery by the destination country's authorities. These charges are the responsibility of the recipient.
  • Internet connection fees: customers are responsible for their own internet access and communication fees.

Payment methods

  • Credit cards (Visa, Mastercard, American Express, JCB)
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Local payment methods where supported (Bancontact; iDEAL | Wero upon eligibility)

Payment period

Payments are processed immediately upon order confirmation.

[03] Delivery

All products are made to order.

  • Production time: 2–7 business days.
  • Shipping time: International, 5–20 business days after shipment.

Delays may occur due to weather, traffic, or customs procedures.

[04] Returns & Exchanges

Because our garments are printed on demand, standard orders cannot be returned or exchanged due to customer personal preference (e.g., wrong size selected, change of mind) once production has begun, except where mandatory statutory rights apply (such as the 14-day right of withdrawal for consumers in the European Union and the United Kingdom).

For all destinations, we will readily provide a replacement or full refund if:

  • the item has manufacturing or printing defects;
  • the wrong item was delivered;
  • the item arrived damaged in transit.

Return & Withdrawal Deadlines

Please contact us within 14 calendar days of receiving your goods. For verified defective or incorrect items, we cover all associated return and replacement shipping costs.

For complete terms, return shipping instructions, and the electronic withdrawal procedure for EU/UK customers, please review our full Refund Policy.

Contact

Questions regarding this notice should be sent to info@boutiquedoe.com.